DATA PRIVACY STATEMENT
This data privacy statement clarifies the nature, scope and purpose of the processing of personal data (hereinafter referred to as "Data") within our online offering and the related websites, features and content, as well as external online presence, e.g. our social media profiles. (collectively referred to as "online offer"). With regard to the terminology used, e.g. "Personal data" or their "processing", we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).
Name / Company: procedes i-d interior design gmbh
Road no .: Flughafenstraße 4a
Postcode, City, Country: 27809 Lemwerder, Germany
Commercial Register / No .: HRB 206 827
Managing Directors: Alexander Beilken, Felix Laubmann
Telephone number: +49 421 69 352 50
E-Mail address: email@example.com
Types of processed data:
☒ Inventory data (e.g., names, addresses).
☒ Contact information (e.g., e-mail, phone numbers).
☒ Content data (e.g., text input, photographs, video, graphic data).
☒ Contract data (for example, subject matter, term, customer category).
☒ Payment details (e.g., bank details, payment history).
☒ Usage data (e.g., websites visited, interest in content, access times).
☒ Meta / communication data (e.g., device information, IP addresses).
Processing of special categories of data (Article 9, Paragraph 1 GDPR):
☒ No special categories of data are processed.
Categories of data subjects:
☒ Customers / prospects / suppliers.
☒ Visitors and users of the online offer.
In the following, we also refer to the persons concerned as "users".
Purpose of processing:
☒ Providing the online offer, its contents and functions.
☒ Provision of contractual services, service and customer care.
☒ Answering contact requests and communicating with users.
☒ Marketing, Advertising and Market Research.
As of: 11.05.2018
1. Relevant legal bases
In accordance with Art. 13 GDPR, we inform you about the legal basis of our data processing. Unless the legal basis in the data protection declaration is mentioned, the following applies: The legal basis for obtaining consent is Art. 6 para. 1, lit. a and Art. 7 DSGVO, the legal basis for the processing for the performance of our services and the execution of contractual measures as well as the response to inquiries is Art. 6, Paragraph 1 lit. b DSGVO, the legal basis for processing in order to fulfill our legal obligations is Art. 6 para. 1, lit. c DSGVO, and the legal basis for processing in order to safeguard our legitimate interests is Art. 6 para. 1, lit. f DSGVO. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1, lit. d DSGVO as legal basis.
3. Security measures
3.1 In accordance with Art. 32 GDPR, we take appropriate account of the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing as well as the different likelihood and severity of the risk to the rights and freedoms of individuals, technical and organizational measures to ensure a level of protection commensurate with the risk; Measures include, in particular, ensuring the confidentiality, integrity and availability of data by controlling physical access to the data, as well as their access, input, disclosure, availability and separation. We have also set up procedures to ensure the enjoyment of data subject rights, data deletion and data vulnerability. Furthermore, we consider the protection of personal data already in the development, or selection of hardware, software and procedures, according to the principle of data protection by technology design and by privacy-friendly default settings taken into account (Article 25 GDPR).
3.2 The security measures include in particular the encrypted transmission of data between your browser and our server.
4 Cooperation with contract processors and third parties
4.1 If, in the context of our processing, we disclose data to other persons and companies (contract processors or third parties), transmit them to them or otherwise grant access to the data, this will only be done on the basis of a legal permission (eg if the data is transmitted to third parties , as to payment service providers, in accordance with Art. 6 para. 1, letter b DSGVO is required to fulfill the contract), you have consented to a legal obligation or on the basis of our legitimate interests (eg in the use of agents, web hosts, etc.) ,
4.2 If we commission third parties to process data on the basis of a so-called "contract processing contract", this is done on the basis of Art. 28 GDPR.
5 transfers to third countries
If we process data to a third country (ie outside the European Union (EU) or the European Economic Area (EEA)) or in the context of the use of third party services or disclosure or transmission of data to third parties, this will only be done if it is to fulfill our (pre) contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or have the data processed in a third country only in the presence of the special conditions of Art. 44 et seq. DSGVO. That the processing is e.g. on the basis of specific guarantees, such as the officially recognized level of data protection (eg for the US through the Privacy Shield) or compliance with officially recognized special contractual obligations (so-called "standard contractual clauses").
6. Rights of the persons concerned
6.1 You have the right to ask for confirmation as to whether the data in question is being processed and for information about this data as well as for further information and a copy of the data in accordance with Art. 15 GDPR.
6.2 According to Art. 16 DSGVO you have the right to demand the completion of the data concerning you or the correction of the incorrect data concerning you.
6.3 In accordance with Art. 17 GDPR, you have the right to demand the immediate deletion of relevant data or, alternatively, to require a restriction of the processing of data in accordance with Art. 18 GDPR.
6.4 You have the right to demand to obtain data relating to you provided to us in accordance with Art. 20 GDPR and data to be transmitted to other persons responsible.
6.5 In accordance with. Art. 77 DSGVO you also have the right to file a complaint with the competent supervisory authority.
7. Right of withdrawal
You have the right to revoke consent in accordance with. Art. 7 Para. 3 DSGVO with effect for the future.
8. Right of objection
You can object to the future processing of your data in accordance with Art. 21 GDPR at any time. The objection may be made against processing for direct marketing purposes in particular.
9. Cookies and right to oppose direct mail
10. Deletion of data
10.1 The data processed by us is deleted or limited in processing in accordance with Articles 17 and 18 GDPR. Unless explicitly stated in this data privacy statement, the data stored by us is deleted as soon as they it is no longer required for their purpose and the deletion does not conflict with any statutory storage requirements. Unless the data is deleted because it is required for other and legitimate purposes, its processing will be restricted. I.e. data is blocked and not processed for other purposes. This applies, for example for data that must be kept for commercial or tax reasons.
10.2 According to legal requirements, the storage takes place in particular for 6 years in accordance with Article 257, Paragraph 1 HGB (trading books, inventories, opening balance sheets, annual accounts, trade letters, accounting documents, etc.) and for 10 years pursuant to Article 147, Paragraph 1 AO (books, records, Management reports, accounting documents, commercial and business letters, documents relevant for taxation, etc.).
11. Provision of contractual services
We process inventory data (e.g., names and addresses as well as contact information of users), contract data (e.g., services used, names of contacts, payment information) for the purpose of fulfilling our contractual obligations and services in accordance with Article 6, Paragraph1 lit b. DSGVO. The entries marked as obligatory in online forms are required for the conclusion of the contract.
12. Credit information
12.1 If we make an advance payment (for example, on purchase), we reserve the right, in order to safeguard legitimate interests, to obtain identity and credit information for the purpose of assessing the credit risk on the basis of mathematical-statistical procedures from specialized service providers (credit reporting agencies).
12.2 As part of the credit report, we provide the following personal information of the customer (name, postal address, details of the nature of the contract) to the following credit bureaus:
12.3 We process the information received by the credit reference agencies on the statistical probability of a default in the context of an appropriate discretionary decision on the establishment, implementation and termination of the contractual relationship. We reserve the right, in the case of a negative result of the credit check, to refuse payment on account or any other advance payment.
12.4 The decision as to whether we will make advance payments is made in accordance with Art. 22 GDPR on the basis of an automated decision on a case-by-case basis, which our software carries out on the basis of the information provided by the credit reference agency.
12.5 If we obtain an explicit consent from you, the legal basis for the credit information and the transmission of the customer's data to the credit bureaus is the consent acc. Art. 6 para. 1 lit. a, 7 DSGVO. If no consent is obtained, our legitimate interests in the reliability of their claim for payment are the legal basis. Art. 6 para. 1 lit. f. DSGVO.
13.1 When contacting us (via contact form or e-mail), the information provided by the user to process the contact request and its processing is in accordance with. Art. 6 para. 1 lit. b) DSGVO.
13.2 User information can be stored in our Customer Relationship Management System ("CRM System") or comparable request organization.
13.3 We will delete the requests if they are no longer required. We check the necessity every two years; Inquiries from customers who have a customer account are stored permanently and refer to the details of the customer account in regards of deletion. In the case of legal archiving obligations, the deletion takes place after its expiry (end of commercial law (6 years) and tax law (10 years) retention obligation).
14. Comments and posts
14.1 If users leave comments or other contributions, their IP addresses are stored for 7 days based on our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO.
14.2 This is for our own safety if someone leaves illegal content in comments and contributions (insults, prohibited political propaganda, etc.). In this case, we ourselves can be prosecuted for the comment or post and are therefore interested in the identity of the author.
15. Collection of access data and logfiles
15.1 Based on our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO Data on every access to the server on which this service is located (so-called server log files). The access data includes name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider ,
15.2 Logfile information is stored for security purposes (for example, to investigate abusive or fraudulent activities) for a maximum of seven days and then deleted. Data whose further retention is required for evidential purposes shall be exempted from the cancellation until final clarification of the incident.
16. Online presence in social media
16.1 Based on our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO online presence within social networks and platforms in order to communicate with the active customers, prospects and users and to inform them about our services. When calling the respective networks and platforms, the terms and conditions and the data processing guidelines apply to their respective operators.
17. Cookies & reach measurement
17.1 Cookies are information transmitted by our web server or third-party web servers to users' web browsers and stored there for later retrieval. Cookies can be small files or other types of information storage.
17.3 If users do not want cookies stored on their computer, they will be asked to disable the option in their browser's system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.
18. Google Analytics
18.2 Google is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
18.3 Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services related to the use of this online offer and the internet usage. In this case, pseudonymous usage profiles of the users can be created from the processed data.
18.4 We only use Google Analytics with activated IP anonymization. This means that the IP address of the users will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.
18.5 The IP address provided by the user's browser will not be merged with other data provided by Google. Users can prevent the storage of cookies by setting their browser software accordingly; Users may also prevent the collection by Google of the data generated by the cookie and related to their use of the online offer as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https: // tools .google.com / dlpage / gaoptout? hl = en.
18.6 For more information about Google's data usage, how to opt-out and opt-out, see the Google Sites: https: //www.google.com/intl/en/policies/privacy/partners ("How Google Uses Your Data When You Use Websites or Our Partners' Apps "), (" Manage information Google uses to show you ads ").
18.7 Otherwise, the personal data will be anonymised or deleted after a lapse of 26 months.
19.1 The following information will inform you about the content of our newsletter as well as the registration, shipping and statistical evaluation procedures as well as your right of objection. By subscribing to our newsletter, you agree to the receipt and the procedures described.
19.2 Content of the newsletter: We send newsletters, e-mails and other electronic notifications with advertising information (hereinafter "newsletter") only with the consent of the recipient or a legal permission. Insofar as the contents of a newsletter are concretely described, they are authoritative for the consent of the users. Incidentally, our newsletters contain information about our products, offers, promotions and our company.
19.3 Double-Opt-In and logging: The registration for our newsletter takes place in a so-called double opt-in procedure. That After registration, you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that nobody can register with external e-mail addresses. The registration for the newsletter will be logged in order to prove the registration process according to the legal requirements. This includes the storage of the login and the confirmation time, as well as the IP address. Likewise, changes to your data stored with the shipping service provider will be logged.
19.5 Furthermore, the shipping service provider may, according to its own information, transmit these data in pseudonymous form, i. without assignment to a user, to optimize or improve their own services, e.g. for the technical optimization of the dispatch and the presentation of the newsletters or for statistical purposes, to determine from which countries the recipients come. However, the shipping service provider does not use the data of our newsletter recipients to write them down or to pass them on to third parties.
19.6 Credentials: To sign up for the newsletter, it is sufficient to provide your e-mail address. Optionally, we ask you to give a name in the newsletter for personal address.
19.7 Measuring success - The newsletters contain a so-called "web beacon", i. a pixel-sized file that is retrieved from the shipping service provider's server when the newsletter is opened. As part of this retrieval, information such as information about the browser and your system, as well as your IP address and time of retrieval are collected first. This information is used to improve the technical performance of services based on their specifications or audience and their reading habits, based on their locations (which can be determined using the IP address) or access times. Statistical surveys also include determining if the newsletters will be opened, when they will be opened and which links will be clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our endeavor nor that of the shipping service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
19.8 The sending of the newsletter and the measurement of success are made on the basis of a consent of the recipient in accordance with Art. 6 para. 1 lit. a, Art. 7 DSGVO in connection with Paragraph 7 Abs. 2 Nr. 3 UWG or on the basis of the legal permission according to Art. Paragraph 7 Abs. 3 UWG.
19.9 The logging of the registration process is based on our legitimate interests in accordance with. Art. 6 para. 1 lit. f DSGVO and serves as proof of consent to the receipt of the newsletter.
19.10 Termination / Revocation - Newsletter recipients may terminate the receipt of our newsletter at any time, ie. Revoke your consent. You will find a link to cancel the newsletter at the end of each newsletter. At the same time, their consent to success measurement expires. A separate revocation of the performance measurement is unfortunately not possible, in this case, the entire newsletter subscription must be terminated. By unsubscribing from Newsletter, the personal data will be deleted, unless their retention is legally required or justified, in which case their processing is limited only to these exceptional purposes. In particular, we may save the e-mail addresses sent for up to three years based on our legitimate interests before deleting them for purposes of sending out the newsletter in order to provide evidence of prior consent. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for cancellation is possible at any time, provided that at the same time the former existence of a consent is confirmed.
20. Integration of services and content of third parties
20.1 Within our online offer, based on our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1) f. DSGVO), we make use of third-party content or service offerings for their content and services, such as Include videos or fonts (collectively referred to as "content"). This always presupposes that the third-party providers of this content perceive the IP address of the users, since they could not send the content to their browser without the IP address. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. Third parties may also use so-called pixel tags (invisible graphics, also referred to as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include, but is not limited to, technical information about the browser and operating system, referring web sites, visit time, and other information regarding the use of our online offer.
20.2 The following presentation provides an overview of third-party providers as well as their contents, as well as links to their data protection statements, which further notes on the processing of data and, for the most part. already mentioned here, contradictory possibilities (so-called opt-out) contain: